Documentation

Encourage consistency and empower your team

Do any of these issues sound familiar to you?

❌ Inconsistent use of systems leads to messy data

❌ Mistakes being made, especially during busy times

❌ Long onboarding times for new hires

❌ Different people doing things different ways

❌ People are resistant to change

Are Your Core Processes Defined and Documented?

When your core processes are defined, documented, and available to the people who need them:

🟢 Better data

🟢 Fewer mistakes

🟢 More buy-in from staff

🟢 More efficient onboarding and training

🟢 There is a central point of truth

How Square Wave Can Help

Our team includes technical writers and instructional design experts with backgrounds in A/V production.

We can help you define and document your processes, whether related to Flex or otherwise.

User guides

A central point of truth for exactly how Flex is used in your organization.

Process Documents

Step-by-step procedural guides that capture the important details of a process.

Training Courses

Interactive training courses make onboarding and training a breeze.

Process Diagrams

Visual maps of core processes, showing the steps taken by different people involved in a process.

Quick Sheets

Reference sheets customized for each team, to remind of best practices for daily tasks.

Videos

Professional-grade videos for inclusion in interactive trainings, or as standalone courses.