Documentation
Encourage consistency and empower your team
Do any of these issues sound familiar to you?
❌ Inconsistent use of systems leads to messy data
❌ Mistakes being made, especially during busy times
❌ Long onboarding times for new hires
❌ Different people doing things different ways
❌ People are resistant to change
Are Your Core Processes Defined and Documented?
When your core processes are defined, documented, and available to the people who need them:
🟢 Better data
🟢 Fewer mistakes
🟢 More buy-in from staff
🟢 More efficient onboarding and training
🟢 There is a central point of truth
How Square Wave Can Help
Our team includes technical writers and instructional design experts with backgrounds in A/V production.
We can help you define and document your processes, whether related to Flex or otherwise.
User guides
A central point of truth for exactly how Flex is used in your organization.
Process Documents
Step-by-step procedural guides that capture the important details of a process.
Training Courses
Interactive training courses make onboarding and training a breeze.
Process Diagrams
Visual maps of core processes, showing the steps taken by different people involved in a process.
Quick Sheets
Reference sheets customized for each team, to remind of best practices for daily tasks.
Videos
Professional-grade videos for inclusion in interactive trainings, or as standalone courses.